Help Center

To connect with your partner:

• Both of you need to download and create Loveloop accounts
• Go to your profile and tap "Connect Partner"
• Share your unique partner code or scan their QR code
• Both partners must accept the connection request
• Once connected, you'll start sharing activities and progress

Loveloop features a unique 100-level progression system:

• Complete activities together to earn XP
• Different activities give different XP amounts
• Heart animations become more beautiful as you level up
• Level 100 is "Perfect Harmony" with a crown-topped rainbow heart
• Both partners progress together as a couple

The free version includes:

• Basic level progression system
• Limited daily games and activities
• Photo timeline sharing
• Basic relationship assessments
• Partner connection features

Premium features include unlimited AI coaching, advanced analytics, and unlimited activities.

Our AI coach provides personalized relationship guidance:

• Analyzes your relationship patterns and activities
• Provides customized advice based on your progress
• Suggests activities tailored to your relationship needs
• Available 24/7 for instant support
• Premium users get unlimited conversations

Note: The AI coach is for guidance only and not a replacement for professional therapy.

Yes, your privacy is our top priority:

• All data is encrypted in transit and at rest
• Only you and your partner can see your shared content
• We never share personal relationship data with third parties
• You can delete your data at any time
• We follow industry-standard security practices

Read our full Privacy Policy for details.

While Loveloop is designed for couples, you can:

• Create an account and explore features
• Take individual relationship assessments
• Chat with the AI coach for relationship advice
• Prepare for when your partner joins

However, many features like shared activities, level progression, and partner games require both partners to be connected.

To cancel your subscription:

• iPhone: Go to Settings > Apple ID > Subscriptions > Loveloop > Cancel
• Android: Open Google Play > Menu > Subscriptions > Loveloop > Cancel
• You'll retain premium features until the end of your billing period
• Your account won't be deleted, just downgraded to free

Need help? Contact our support team.

We understand relationships can change:

• You can disconnect from your partner at any time
• Your individual account and data remain intact
• Shared content becomes private to each person
• You can connect with a new partner in the future
• Contact support if you need help with the process

Your wellbeing is important to us, and we're here to support you through any relationship changes.