1. Acceptance of Terms
By downloading, installing, or using the Loveloop mobile application ("App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.
Important: These terms constitute a legally binding agreement between you and Loveloop. Please read them carefully before using our service.
2. Description of Service
Loveloop is an AI-powered relationship application designed to help couples strengthen their bond through:
- Interactive quizzes and games
- AI-powered relationship coaching
- Shared timeline and photo features
- Personalized activities and recommendations
- Partner synchronization features
- 100-level progression system
- Premium relationship insights and analytics
3. User Accounts
3.1 Account Creation
- You must be at least 18 years old to create an account
- You are responsible for maintaining the confidentiality of your account credentials
- You agree to provide accurate and complete information
- One person may only maintain one active account
3.2 Account Security
- You are responsible for all activities under your account
- Notify us immediately of any unauthorized use
- We reserve the right to suspend or terminate accounts for security reasons
- Use strong passwords and enable two-factor authentication when available
3.3 Partner Connection
- You may connect your account with your partner's account
- Both partners must consent to the connection
- You are responsible for your partner's compliance with these Terms
- Shared data and activities require mutual consent
4. Acceptable Use
4.1 Prohibited Activities
You agree not to:
- Use the App for any illegal or unauthorized purpose
- Share inappropriate, offensive, or harmful content
- Attempt to gain unauthorized access to other users' accounts
- Interfere with the App's functionality or security
- Use automated systems to access the App
- Violate any applicable laws or regulations
- Impersonate another person or entity
- Share false or misleading information
4.2 Content Guidelines
- Respect your partner's privacy and consent
- Do not share content that violates intellectual property rights
- Maintain appropriate behavior in all interactions
- Report inappropriate content to our support team
- Keep shared photos and messages appropriate and consensual
5. Subscription and Payment
5.1 Free and Premium Services
- Basic features are available for free
- Premium features require a paid subscription
- Subscription terms and pricing are displayed in the app
- Free trials may be offered at our discretion
5.2 Payment Terms
- Payments are processed through app store platforms
- Subscriptions automatically renew unless cancelled
- Refunds are subject to app store policies
- Price changes will be communicated in advance
5.3 Cancellation
- You may cancel your subscription at any time
- Cancellation takes effect at the end of the current billing period
- You retain access to premium features until the subscription expires
6. Intellectual Property
6.1 Our Content
- All app content, including text, graphics, and software, is our property
- You may not copy, modify, or distribute our content without permission
- Trademarks and logos are protected intellectual property
6.2 Your Content
- You retain ownership of content you create and share
- You grant us a license to use your content to provide our services
- You are responsible for ensuring you have rights to share content
- We may remove content that violates these terms
7. Privacy and Data Protection
Your privacy is important to us. Our data practices are governed by our Privacy Policy, which is incorporated into these Terms by reference.
Data Security: We implement industry-standard security measures to protect your personal and relationship data.
8. AI Services and Content
8.1 AI-Generated Content
- Our AI provides relationship advice and recommendations
- AI responses are automated and may not always be accurate
- AI content is for informational purposes only
- Do not rely solely on AI for important relationship decisions
8.2 Usage Limits
- Free users have limited AI interactions per day
- Premium users have expanded AI access
- We may implement rate limits to ensure service quality
9. Disclaimers and Limitations
Not Professional Therapy: Loveloop is not a substitute for professional relationship counseling or therapy. If you are experiencing serious relationship issues, please consult with a qualified professional.
9.1 Service Disclaimer
- The app is provided "as is" without warranties
- We do not guarantee specific relationship outcomes
- Service availability may vary
- Features may change or be discontinued
9.2 Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of the app.
10. Termination
10.1 By You
- You may terminate your account at any time
- Deletion requests are processed according to our Privacy Policy
- Some data may be retained for legal or technical reasons
10.2 By Us
- We may suspend or terminate accounts for violations
- We may discontinue the service with reasonable notice
- We reserve the right to modify or discontinue features
11. Changes to Terms
We may update these Terms from time to time. When we make significant changes, we will:
- Notify you through the app or by email
- Update the "Last updated" date
- Provide you with the opportunity to review changes
- Consider continued use as acceptance of new terms
12. Governing Law
These Terms are governed by and construed in accordance with applicable laws. Any disputes will be resolved through binding arbitration or in courts of competent jurisdiction.
13. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.